Returns & Exchanges

At Borjan, we strive to ensure your complete satisfaction with every purchase by offering a flexible 14-day return and exchange policy on all unworn fashion items. Whether the fit isn't right or you've changed your mind, our streamlined process makes it easy to update your wardrobe.

Return Process

• 1.
  Initiate Your Request

  Log into your Borjan account and navigate to the 'My Orders' section to select the items you wish to return or exchange.

• 2.
  Pack the Items

  Ensure all products are in their original, unworn condition with tags attached and place them securely in the original packaging.

• 3.
  Ship to Our Warehouse

  Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.

• 4.
  Quality Check and Refund

  Once our team inspects the returned items, your refund or exchange will be processed within 5-7 business days to your original payment method.